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Don’t Take This The Wrong Way…
Once, when I was very small, I was walking through the airport with my grandfather when a man began running towards us. When he finally reached us, a bit out of breath, he extended his hand and...
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The Problem With “No Problem”
“No problem” is almost universal in service industries today. “Can I get a refill?” “No problem.” “Could you transfer this money from my checking account to my savings account?” “No problem.” “Thanks.”...
View ArticleDon’t Take This The Wrong Way…
Once, when I was very small, I was walking through the airport with my grandfather when a man began running towards us. When he finally reached us, a bit out of breath, he extended his hand and...
View ArticleThe Problem With “No Problem”
“No problem” is almost universal in service industries today. “Can I get a refill?” “No problem.” “Could you transfer this money from my checking account to my savings account?” “No problem.” “Thanks.”...
View Article